Frequently Asked Questions

Ticket FAQs

  • Tickets are only available for purchase on our website. After you place a ticket order, you will receive a confirmation email that the transaction was successful. 

  • It’s possible your purchase was not successfully completed. Try these steps: 

    1. Check if the tickets are still in the shopping cart on the website. if so, simply complete the purchase.

    2. Check your email junk or spam folder (no really, just check).

    3. Check your credit card to see if a charge was made to the account

    4. If you paid with PayPal, check to see if a charge was made to your account

    5. If all else fails, please email us at info@youhavenoidea.org

  • Great, you have a confirmation email. Now all you need to do is show up! We use “ticketless” tickets, so at the box office, just provide the name and email used to purchase your tickets, that’s it!

  • They are your fast and easy entry to the theater. All you need to do is show up! No bar codes, downloading apps or printing tickets that you’ll lose anyways. At the box office, provide the name and email used to purchase your tickets. That’s it!

  • Since all of our previous performances have sold out, it is strongly recommended that you purchase tickets ahead of time from our website. But sometimes patrons do not use tickets they’ve already purchased, so if any tickets are available, you might be able to purchase one at the box office.

  • We do not provide refunds after tickets have been purchased.

  • Well, maybe. Depending on availability, we can try to switch your tickets to a different performance. If you contact us at info@youhavenoidea.org we will do our best to accommodate your request.

  • All tickets are sold as general admission with no assigned or reserved seats. So when you enter the theater, just sit in any available seat.

Pricing FAQs

  • Tickets can be purchased here on our website for $35. 

  • We do not add separate service charges or processing fees. You only pay our advertised ticket price, which includes all ticketing expenses, such as credit card processing, ticket management and e-commerce systems.  

  • Baltimore Museum of Art members get a 15% discount. If you are a BMA member, email member services at membership@artbma.org to receive your special discount code.

  • Yes, we now offer a discount for groups of 10 or more If you place an order over $350, a 10% discount will be automatically applied in the shopping cart. If you have any issues with the discount, please contact info@youhavenoidea.org. Important: we cannot provide group discounts after tickets have already been purchased.

    1. Check you have entered the correct code

    2. Make sure you click the “Apply” button after entering your discount code

    3. If these don’t work, contact us at info@youhavenoidea.org

Venue FAQs

  • Baltimore Museum of Art
    Meyerhoff Auditorium
    10 Art Museum Drive
    Baltimore, Maryland 21218

    Enter using the BMA’s East Lobby, a ground floor public area with a convenient drop-off circle driveway. Go to the second floor using the stairway or the elevator opposite the entrance. For more information, visit the BMA's website at artbma.org.

  • The BMA has two parking lots. The larger East parking lot is very conveniently located near the East Lobby entrance. The BMA’s smaller West parking lot is closer to Wyman Park Drive, about 500 feet from the East Lobby entrance.  

    There is also metered street parking in the area as well as Johns Hopkins University’s large underground South Garage facility. 

    Get full details on public transit and parking here on the BMA’s website.

  • All tickets are general admission with no assigned seats. When you enter the theater, sit in any available seat.

  • Yes, on the same level as the auditorium entry, there is a wide aisle with about a dozen chairs and open spots saved exclusively for patrons with limited mobility. There are no steps or obstacles to navigate. 

    For wheelchair users, contact us at info@youhavenoidea.org if you’d like one of the accessible spots reserved in your name. 

    Please note availability of accessible spots will vary for each performance and we will do our best to accommodate everyone.

  • A limited number of accessible parking spaces are located next to the BMA’s East Lobby. In addition, patrons with accessibility placards or plates can park in the East and West parking lots for free. Just bring your parking ticket to the BMA’s Welcome Desk in the East Lobby for verification and validation.

  • Yes, the BMA has provided us with assisted listening devices for patrons. They will be available at the theater box office upon request. If you’d like to reserve one ahead of time, contact us at info@youhavenoidea.org

  • Conveniently located in the BMA, Gertrude’s Chesapeake Kitchen serves locally sourced farm-fresh food. In addition, several options are available near the BMA in the Charles Village and Remington neighborhoods.

Show FAQs

  • ”No Mean City: Baltimore 1966” is expected to run about 90-100 minutes with no intermission. If you factor in time to enter and leave the theater, estimate about two hours.

  • It’s 1966 in Baltimore and as the Orioles make a historic run to their first-ever World Series championship, a visionary mayor confronts the daily problems and racial tensions in his city while civil rights groups increase their calls for racial equality.

    Dan Rodricks narrates these dramatic and interlaced stories in a multimedia production with music, projected images and video to accompany the live action on stage as actors bring key figures to life, including Mayor Theodore McKeldin, Juanita Jackson Mitchell, Frank Robinson, Brooks Robinson and many others.

  • The play is set in 1966 Baltimore and presents real-life figures, news and events in dramatic scenes against a background of projected archival images and video. The people, language and situations reflect a Baltimore from 60 years ago and involve references to racial segregation, civil rights protests, hate groups and actions of law enforcement. Staged respectfully in a historical context, the intent is to provide a glimpse into Baltimore’s complex past and better understand how the city’s struggles, challenges and victories of that era helped shape modern-day Baltimore.

  • We will have a free student matinee of “No Mean City: Baltimore 1966” on March 11. As of January 2026, all seats are reserved. 350 students in grades 8 through 12 from eight Baltimore area schools will see the show at no cost. If you would like to help us defray the expense of the free student matinee, please consider making a donation here.

Questions?
Please email us at info@youhavenoidea.org and we will do our best to help.